Privacy Policy

Last Modified: January 11th, 2024

This Privacy Policy is issued on behalf of Kid Klock LLC. We take your/your child’s privacy seriously and are committed to protecting personal data. This Privacy Policy sets out how we process your (and, where relevant your child’s) personal data when using our app.

Table of Contents

1. Information we collect about you

2. How we use your information and why

3. Who we share your information with and why

4. Retention

5. Your choices, rights and controls

6. International Transfers

7. Changes to this policy

8. Cookies and other tracking technologies

9. Contact us

1. INFORMATION WE COLLECT ABOUT YOU

Where this Privacy Policy refers to ‘personal data’ it is referring to data about you/your child from which you/your child could be identified. The types of personal data we collect from you/your child may include:

• Basic details like your/your child’s name, date of birth and gender.
• Contact details like your/your child’s e-mail address, phone number, delivery address and shipping address if you are purchasing products or services from us. If you are a business contact, we may collect your name, email address, telephone number, job title and mailing address/place of work.
• Financial data like your payment card details.
• Transaction data like details about payments you have made to us and the products or services you have purchased.

When you/your child uses and interacts with our app, you/your child may provide us with certain personal data, such as scheduled activities and important dates. When you/your child do these things we may collect, store and use the personal data that you/your child disclose to us, in accordance with his Privacy Policy.

2. HOW WE USE YOUR INFORMATION AND WHY

We will only use you/your child’s personal data when the law allows us to. Most commonly we will use personal data in the following circumstances:

• Where you/your child have asked us to do so, or consented to us doing so;
• Where we need to do so in order to perform a contract, we have entered into with you/your child;
• Where it is necessary for our legitimate interests (or those of a third party and your/your child’s fundamental rights do not override those interests; and
• Where we need to comply with a legal or regulatory obligation.

Here are some examples about how we may use the information we collect about you/your child and the lawful basis we rely on to do so. We have also identified what our legitimate interests are where appropriate. Note that we may process your/your child’s personal data for more than one lawful ground depending on the specific purpose for which we are using your/your child’s data.

3. WHO WE SHARE YOUR INFORMATION WITH AND WHY

Marketing

Where you have given your consent, or where we have an alternative lawful basis, you/your child may receive marketing communications from us.

You can unsubscribe (or ‘opt out’) from marketing emails at any time by clicking on the unsubscribe link.

Sharing your/your child’s personal data

Depending on how and why you/your child provide us with your/your child's personal data we may share it in the following ways where appropriate:

• With any company within the Kid Klock LLC group
  
• With selected third parties who we sub-contract to provide various services and/or aspects of our app functionality;
  
• With analytics and search engine providers that assist us in the improvement and optimization of our app as described above;
  
• If we were to sell or buy any business or assets, in which case we might disclose your/your child’s personal data to the prospective seller or buyer of such business or assts as part of that sale;
  
• If Kid Klock or substantially all of its assets are acquired by a third party, in which case personal data held by us about you/your child will be one of the transferred assets;
  
• If we are under a duty to disclose or share your/your child’s personal data in order to comply with any legal obligation, or if we are asked to provide your/your child’s details to a lawful authority in order to aid in a criminal or legal investigation; and
  
• In order to enforce or apply our terms and conditions (including our app terms of us); or to protect the rights, property, or safety of our business, our customers, our staff or others, this includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction where appropriate.
  

Service Providers

Our service providers provide us with a variety of administrative, statistical, and technical services. We will only provide service providers with the minimum amount of personal data they need to fulfil the services we request, and we endeavor to ensure that they protect this data and do not use it for any other purpose. We take these relationships seriously and aim to ensure that all of our data processors sign contracts with us that clearly set out their commitment to complying with data protection laws and assisting us to help you/your child exercise applicable data subject rights.

Links to third party sites

Where we provide links to third party websites, plug-ins and applications that are not affiliated with us, such sites are out of our control and are not covered by this Privacy Policy. If you/your child access third party sites using the links provided, the operators of these sites may collect personal data from you/your child that could be used by them, in accordance with their own privacy policies. Please check these policies before you/your child submit any personal data to those websites.

4. RETENTION

We will hold your/your child’s personal information on our systems only for as long as required to provide you/your child with the services you/your child have requested, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your/your child’s personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you/your child.

In some circumstances you/your child can ask us to delete your/your child’s data: see ‘Your choices, rights and controls’ below for further information.

In some circumstances we may anonymize your/your child’s personal data (so that it can no longer be associated with you/your child) for research, demographic, analytical or statistical purposes in which case we may use this information indefinitely.

5. YOUR CHOICES, RIGHTS AND CONTROLS

As a data subject you/your child have a number of rights in relation to your/your child’s personal data. Below, we have described the various rights that you/your child have, as well as how you/your child can exercise them. These rights can be exercised at any time by contacting us – see the “Contact Details” section below.

Right of Access

You/your child may, at any time, request access to the personal data that we hold which relates to you/your child (you may have heard of this right being described as a "subject access request"). Please note that this right entitles you/your child to receive a copy of the personal data that we hold about you/your child. It is not a right to request personal data about other people, or a right to request specific documents from us that do not relate to your/your child’s personal data.

Your/your child’s right to rectification and erasure

You/your child may, at any time, request that we correct personal data that we hold about you/your child which you/your child believe is incorrect or inaccurate. You/your child may also ask us to erase personal data if you/your child do not believe that we need to continue retaining it (you may have heard of this right described as the “right to be forgotten”).

Please note that we may ask you/your child to verify any new data that you/your child provide to us and may take our own steps to check that the new data you/your child have supplied us with is right.

Further, we are not always obliged to erase personal data when asked to do so; if for any reason we believe that we have a good legal reason to continue processing personal data that you/your child ask us to erase we will tell you/your child what that reason is at the time we respond to the request.

Your/your child’s right to restrict processing

Where we process your/your child’s personal data on the basis of a legitimate interest, you/your child are entitled to ask us to stop processing it if you/your child feel that our continuing to do so impacts on your/your child’s fundamental rights and freedoms or if you/your child feel that those legitimate interests are not valid.

You/your child may also ask us to stop processing your/your child’s personal data: (a) if you/your child dispute the accuracy of that personal data and want us verify that data's accuracy; (b) where it has been established that our use of the data is unlawful but you/your child do not want us to erase it; (c) where we no longer need to process your/your child’s personal data (and would otherwise dispose of it) but you/your child wish for us to continue storing it in order to enable you/your child to establish, exercise or defend legal claims.

Please note that if for any reason we believe that we have a good legal reason to continue processing personal data that you/your child ask us to stop processing, we will explain that reason, either at the time we first respond to the request or after we have had the opportunity to consider and investigate it.

Your/your child’s right to portability

Under certain circumstances, where you/your child wish to transfer certain personal data that we hold about you/your child, which is processed by automated means, to a third party, you/your child may write to us and ask us to provide it to you/your child in a commonly used machine-readable format.

Your/your child’s right to object to processing

You/your child may object to processing of your/your child’s personal data where we rely on legitimate interest for processing that personal data. We will comply with your/your child’s request unless we have a compelling overriding legitimate interest for processing or we need to continue processing your/your child’s personal data to establish, exercise or defend a legal claim.

Your/your child’s right to withdraw consent

Where our processing of your/your child’s data is on the basis of consent, you can withdraw this consent at any time. This would not affect the lawfulness of the processing based on consent prior to the withdrawal.

Your/your child’s right to object to automated decision making and profiling

You/your child have the right to be informed about the existence of any automated decision making and profiling of your/your child’s personal data, and where appropriate, be provided with meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing that affects you/your child.

Right to Opt Out of Sale of Personal Data

A consumer (as defined in the California Consumer Privacy Act 2018 (or “CCPA”)) has the right to request disclosure of personal data about him or her sold by Kid Klock LLC and opt out of the sale of that consumer’s personal data by Kid Klock LLC by contacting us using the contact details set out below.

Shine the Light

California law provides that you have the right to submit a request to us at our designated email address and receive the following information: (i) the categories of information disclosed to third parties for the third parties' direct marketing purposes during the preceding calendar year; and (ii) the names and addresses of third parties that received such information, or if the nature of their business cannot be determined from the name, then examples of the products or services marketed. Please put “Shine the Light Request” in the subject line of your email.

Exercising your/your child’s rights

When you/your child write to us making a request to exercise your/your child’s rights, we may ask for copies of relevant ID documents to help us to verify identity.

It will help us to process your/your child’s request if you/your child clearly state which right you/your child wish to exercise, what personal data it is that is of particular concern to you/your child and, where relevant, why it is that you/your child are exercising it. The clearer and more specific the request, the faster and more efficiently we can deal with that request. If insufficient information is provided then there may be a delay in actioning the request until additional information is provided (and where this is the case we will tell you/your child).

Please note that all the rights mentioned in this section are not absolute and we may be entitled to refuse requests, wholly or partly, where exceptions under the applicable law apply. For example, we may refuse to comply with a request if it is manifestly unfounded or excessive.

6. INTERNATIONAL TRANSFERS

Kid Klock LLC has the right transfer your personal information to a country, other than the United States, that does not provide the same level of protection for your personal information. Kid Klock LLC carefully selects service providers, business partners, and other third parties for the purposes described in this policy.

Whenever we transfer your personal information, we look at the risks to your information and rely on safeguards like standard contractual clauses, where applicable, to ensure your rights are protected. If we share personal information with a third party, we will require them to protect your personal information appropriately.

7. CHANGES TO THIS POLICY

We may update this privacy policy based on new technologies, industry practices, regulatory requirements, or for other purposes. We will let you know if these changes are material and, where required by applicable law, we will obtain your consent. When updating you about any material changes, we may email you at the last email address you provided, post a notice on our websites or applications, or by any other means permitted by applicable law.

8. COOKIES AND OTHER TRACKING TECHNOLOGIES

We may automatically receive certain information about you and your device using browser- or device-based tracking technologies described below. These technologies allow us to ensure our services are functioning correctly, improve our services, provide and measure advertisements, and provide personalized content to you.

You can manage how these tracking technologies are used by adjusting your device or browser settings and, in some countries, by selecting your preferences in a consent management solution.

Tracking Technologies and Purposes

• Cookies: Cookies are small data files stored on your browser or device. They may be served by the entity that operates the website you are visiting (“first-party cookies”) or by other companies (“third-party cookies”).
  
• Pixels: Pixels are small images on a web page or in an email. Pixels collect information about your browser or device and can set cookies on your browser.
  
• Local Storage: Local storage allows data about your browser or device to be stored locally on your browser or device and includes HTML5 local storage and browser cache.
  
• SDKs: SDKs (also known as “software development kits”) are blocks of code, typically provided by our partners, that may be installed in our applications. SDKs may help us understand how you interact with our applications and may collect information about the device and network you use to access our applications, such as the advertising ID associated with your device or information about how you interact with our applications.
  

The purpose for which we and our partners use cookies and similar technologies generally fall into the following categories:

• Strictly Necessary: Examples include carrying out or facilitating the transmission of communications over a network, and technologies that are strictly necessary to provide an online service (e.g., our app or a service on our website).
  
• Functional: Examples include helping ensure our services function correctly, remembering your settings and preferences (such as your language preferences), helping to identify and prevent security risks, or helping us understand and improve our services.
  
• Performance: Examples include collecting information about how you interact with our services and personalizing content for you.
  
• Targeting: Examples include making advertising more relevant and meaningful to you. These may also include “social cookies,” which enable you to share content with your friends on social media platforms, such as Facebook or Twitter.
  

On our child-directed services, we do not use (or allow our partners to use) automatically-collected information, such as IP addresses, cookie identifiers, and other device identifiers, other than to support our internal operations, which include the following:

• Providing children with access to features and activities on those services.
  
• Customizing content and improve those services.
  
• Serve contextual advertising and limiting how often you or your child see a particular advertisement on those services.
  

Managing Cookies and Other Tracking Technologies

Depending on where you live, you can manage your preferences via our consent management solution on the relevant mobile or online application. Please note that when you use these tools, you need to renew your choices each time you clear your cookies, use a new browser or device.

Although most browsers and devices accept cookies by default, their settings usually allow you to clear and decline cookies. Web browsers often store your preferences in a cookie. Blocking cookies may prevent the services from operating as expected and may also prevent storing your preferences and choices.

Below are links to the cookie opt-out pages of common web browsers. If your web browser is not listed here, you should review your web browser terms to learn more about your cookie choices.

• Google Chrome
  
• Apple Safari
  
• Mozilla Firefox
  
• Microsoft Internet Explorer
  

Analytics Provider Opt-outs

To opt out of certain tracking by our analytics providers, you may visit the tracking providers listed below:

• Google Analytics
  
• Adobe Omniture
  
• Nielsen
  

Interest-based advertising

We, our service providers, business partners, and other third parties may use interest-based advertising. This means that we may collect information about you on our services and on third-party services to help serve advertising relevant to your interests across your devices, browsers, and on and off our services. For more information on the choices that may be available to you to opt out of receiving interest-based advertising, please visit:

• Digital Advertising Alliance (US)
  
• Digital Advertising Alliance (Canada)
  
• Digital Advertising Alliance (Australia)
  
• Digital Advertising Alliance (EU)
  
• Network Advertising Initiative
  

You can also opt out of interest-based advertising with some of the third-party partners we use, such as Google (https://adssettings.google.com/authenticated). Please note that if you opt out of interest-based advertising, some information will still be collected for other purposes, such as research, analytics, and internal operations. You will also continue to receive contextual advertisements, but they may be less relevant to your interests.

On many mobile devices, you can manage interest-based advertising through your device’s settings. These options can include resetting your device’s advertising ID or selecting “Limit Ad Tracking” (for iOS devices) or “Opt out of Ads Personalization” (for Android devices) in your device settings.

Connected devices (such as tablets, connected TVs, set top boxes, streaming devices, and gaming consoles) may also use an advertising ID or other methods to identify you or serve you interest-based advertising. In some cases, you can disable tracking by selecting options like “limit ad tracking” or disabling options like “interest-based advertising” in your connected device’s settings. These options will vary by device and we do not control the policies or practices of third parties providing these devices.

Please note that your choice to opt out is device- or browser-specific and you will need to manage your preferences for each device or browser you use.

9. CONTACT US

If you/your child have any queries regarding this Privacy Policy or if you/your child wish to exercise any of your/your child’s rights set out above, please contact us by emailing help@kidklock.com and marking it for the attention of our Data Protection Officer. Our postal address is 319 E 1300 N Bountiful UT, 84010, if you wish to mail your query to us.